We strive to meet all customer deadlines and will work as hard as possible to ensure that our products arrive when you need them.
Through 25 years of proven customer satisfaction, our reputation for ethical and responsive customer service is the foundation of our business. We try to consistently meet and exceed our customers' expectations by:
• Trying to consistently provide the best value to our customers through the product availability, service and price
• Treating customer inquiries with courtesy, respect, professionalism and a sense of urgency
• Maintaining strong, effective partnerships with our vendors and suppliers to meet projected customer demand
• Incorporating ecologically-sound lumber and farming techniques with the least amount of environmental impact
• Planning and executing all phases of product procurement, warehousing, order processing and distribution operations to increase speed and efficiency
• Continuously pursuing process improvements, technological innovations and value-added service opportunities while carefully following strict environmental policies and quality specifications
At Wood Products International, we stand behind our products and strive for complete customer satisfaction.